Microsoft Corporation Sales Operations Specialist - External Staff Position in Ljubljana, Slovenia


The Sales Operations Specialist (SOPS) is a business partner to the Commercial Segment Lead and Sales Managers for the area of Multi-Country EU. The SOPS delivers guidance, process, data and lights up business insights that enable “One Microsoft” planning & executing sales and operations agenda. The SOPS is a crucial role to support segment execution through data and business insights driven decisions.


Business operations:

Develop business insights, partner/challenge with the relevant stakeholders on business discussions based on data and process guidance

Coordinate Rhythm of Business for the segment (incl. meetings, account plans, deadlines, etc.)

Participate on territory planning & predictions, quota or target settings

Optimize Customer Segmentation & ensure business rules are followed

Ensure Budget/quota and compensation process/activities are performed with high quality, to deadlines and with direct engagement of the key stakeholders

Ensure quality & completeness of Territory & Partner Planning

Land, complete, and ensure quality of quota, annuity management, & FASTSTART

Provide continuous inspection on data quality to make sure all supporting data points are accurate and precise in the various systems (e.g. MSX, Partner Pipeline, MSSales, etc.)

Support various other customer operations & business requirements

Data analysis and tool support:

Deliver Data analysis and support Rhythm of Business management – account analysis, adoption of standardized reporting and BI on budget and pipeline control

Support Tools for the sales team

Deliver actionable strategic insights & ideas on executing the forecast, segment KPI´s


A Bachelor’s degree is required, background in Sales Operations, Business Planning and/or Finance is preferred

Growth mindset seeking to optimize processes by understanding the desired business outcome

Proven ability to build trust and be highly credible across levels of organization

Experience with financials, pipeline, scorecarding, and other internal measurement tools

Proven communication and collaboration skills

Excellent English

This is an external staff position. Your employer will be a third-party supplier, in service for Microsoft.